Athena’s Catering Management Solution for the National Health Service (NHS) plays a crucial role in supporting the health and well-being of patients, staff, and visitors.
ACS-Athena allows Catering managers in the NHS to focus on delivering high-quality, nutritious, and safe meals to patients while managing costs and adhering to regulations. Our solution reduces clinical risk and improves overall wellbeing as the nutirtional needs of the patientplays a significant role in their recovery and overall Patient Experience.
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Clinical Risk Assistance for helping Patient Safety towards food in-take working with Nutrition and Catering Coordinator / Ward attendant
Advanced food planning for patient, companions and staff. Purchase Planning and logistic process update
Food preparation, delivery progress update, communication with facility management team for change of order or further assistance on food order
Rich user-friendly patient Mobile Ordering, In-chair ordering , On-demand orders , Food labeling and nutrient advice recommendations to Patient based on medication and food choice against available menu
Mobile access for Companion for food ordering, payment gateway integration, survey / feedback and enhancement into patient record for payments
Survey by meal or daily survey note about the food. Integration with incident management process for reporting incidents against the hospitality / food
Athena ensures that patients receive nutritious and well-balanced meals that are tailored to their dietary requirements and medical conditions. Specialised diets, such as low-sodium or diabetic diets, are accommodated.
Athena allows Catering managers to collaborate with dietitians and nutritionists to develop menus that meet patients' nutritional needs while considering cultural preferences and dietary restrictions.
Athena Nutrition and Allergens in conjunction with out Labelling module helps Catering managers to carefully manage and label allergens in food to protect patients with food allergies.
Efficient waste management practices are recorded to reduce food waste, promote sustainability, and lower operational costs.
Athena reporting will allow Catering managers to ensure that the service complies with food safety regulations and standards set by healthcare regulatory bodies.
Patient feedback is collected and considered to improve meal quality and service, enhancing overall patient satisfaction.
Managing relationships with suppliers to ensure a consistent supply of high-quality ingredients is essential for the reliability of meal services.
Balancing the budget while maintaining high-quality food service is a critical aspect of catering management in the NHS.
Athena helps the NHS to record sustainable practices such as sourcing local and ethically-produced ingredients and minimising single-use plastics helps reduce the environmental impact of catering operations.
Athena provided dietary services for patients with specific dietary requirements, such as enteral feeding and parenteral nutrition.
One size does not fit all, Coordinating meal schedules to align with patients medical treatments and dietary needs is crucial.
Athena will enable Catering managers to provide catering for special events and functions within the healthcare facility, including using digital menus, moveable ePoS systems and app based ordering.
