Sector — Hospitals & Healthcare
A Complete Soft FM Software Suite for Hospitals and Healthcare.
ACS-Life delivers purpose-built software across catering management, patient food ordering, portering, domestic services, and cleaning compliance - giving NHS trusts and private hospitals a single, connected platform for operational service delivery.
Healthcare Operations Are Complex.
Your Software Shouldn't Make Them More So.
Hospitals run multiple operational services simultaneously - catering, portering, domestic cleaning, patient logistics, and compliance reporting - often managed through separate systems, manual processes, and paper records.
The cost is real: clinical staff fielding service requests that should go elsewhere, catering teams without visibility of dietary needs, domestics dispatched inefficiently, and compliance records that exist on paper rather than in a system.
ACS-Life brings these services into one connected platform - with dedicated software modules for each discipline, designed specifically for the healthcare environment.
Catering Management
Patient Catering Software
Plan, manage, and deliver patient meals across wards and departments — with full nutritional, allergen, and dietary control.
Patient Catering Management
End-to-end management of patient meal planning, production, and delivery across wards and departments.
Menu planning with full nutritional analysis - meet CQUIN standards and nutritional care requirements
Full allergen management and labelling in line with Natasha's Law and NHS standards
Nutritional analysis against patient dietary requirements - including specialised diets (low-sodium, diabetic, texture-modified, and others)
HACCP controls and food safety compliance built into the workflow
Inventory management and purchase planning - reduce waste and control costs
Sustainability and waste tracking - monitor food waste and report on environmental performance
Real-time communication between catering teams, wards, and facility management
Digital Menus & Electronic Patient Food Ordering
Give patients control over their meals - digitally, at the bedside - while reducing pressure on ward staff.
Digital bedside and in-chair meal ordering
Patients browse, select, and order through mobile or ward-based devices
On-demand ordering for patients who miss scheduled meal times
Flexible meal service that adapts to patient needs
Allergen and nutritional information displayed at point of ordering
Automatic filtering based on patient dietary requirements
Menu recommendations based on patient medication, clinical conditions, and dietary flags
Intelligent meal suggestions tailored to each patient
Companion and visitor ordering with integrated payment gateway
Extended meal service for patient visitors
Patient feedback and satisfaction surveys linked to meal service
Continuous improvement through patient insight
Patient Catering Management
Plan, manage, and deliver patient meals across wards and departments — with full nutritional, allergen, and dietary control.
Companion and visitor ordering with integrated payment gateway
Full allergen and ingredient information on every label
Compliant with Natasha's Law and NHS food safety requirements
Reduces manual labelling error and clinical risk
Portering & Domestic Services
Task Hub — Resource Management & Job Dispatch
The one-stop management tool for porters, domestics, and any operational resource across the hospital estate. Jobs raised anywhere. Routed automatically to the nearest qualified person. Tracked to completion.
Job requests raised from any clinical or operational setting — via fixed screens throughout the estate or staff devices
Automatic job routing to the nearest qualified, available resource — no manual dispatch, no delay
Qualification and competency matching — jobs only assigned to resources certified to carry them out
Proximity-based dispatch — always selects the closest suitable person to the job start point
Resources receive jobs instantly on handheld devices — with full job detail and location
Handles the full range of healthcare job types: patient transfers, blood specimen collection, bodily fluid spill response, equipment movements, and any other task that arises in a clinical environment
Real-time visibility of all active jobs, resource locations, and completion status for supervisors and managers
Full audit trail — every job logged, timestamped, and attributable
Task Hub was designed around the complexity of the hospital environment — where jobs are unpredictable, resources are scarce, and response time matters. Those same challenges exist beyond healthcare, and Task Hub is equally capable of addressing them.
Cleaning & Compliance
Cleaning Scheduling & Audit
Manage domestic cleaning schedules and evidence compliance against national cleaning standards — across England, Wales, and Scotland.
National Standards Cleaning Compliance
Cleaning schedules built around ward type, patient area classification, and frequency requirements
Cleaning audits aligned to the National Specifications for Cleanliness in the NHS
Full support for England, Wales, and Scotland - each with their own standards, all supported natively
Audit results recorded digitally - no paper, no manual data entry
Trend reporting and compliance dashboards for infection control and estates teams
Escalation alerts for areas falling below standard
Ready to Transform Your Hospital Operations?
See how ACS-Life can streamline your healthcare services.